It focuses on the design of IT services and covers the architectures, processes, policies and documentation that enables you to design services that meet the needs of the organisation or programme. The Service Design Package (SDP) contains the core documentation of a service and is attached to its entry in the ITIL Service Portfolio.. ITIL Process: ITIL Service Design - Design Coordination. ITIL® Intermediate Service Design (SD) is one of five ITIL® Service Lifecycle modules. Checklist Category: ITIL Templates Services and processes are designed and plans are implemented to have a better service management. The Service Design Package is passed from Service Design to the Service Transition process and details all information required in order to develop the service solution, including a preliminary (intended) time-schedule for the Service Transition phase. The SDP is described in the book Service Design, one of the five books that comprises the core of ITIL.. The ITIL Service Lifecycle divides the ITIL service management framework into five distinct stages that supports an organization in determining the most ideal approach to designing, delivering, managing, and improving how their IT services are used. Design Coordination is a new process in ITIL 2011; it acts as the central point of communication and control for all processes in the Design stage. [ITIL® v3 Foundation Notes] The Service Design lifecycle stage is an important area as the design is often accountable for the success or failure of the services. The ITIL service design processes address the components required to create the actual IT service, whether that’s an entirely new service or changes in an … Service Design phase aims at designing and developing an IT service no matter if the design is for new or already existing service. The second stage of the ITIL lifecycle for services is Service Design. The SDP follows the lifecycle of a service from when it is first suggested as a possibility to when it is finally retired. The Service Design stage begins with customer requests and ends in service design ready for the transition phase. Service design is the practice of designing products and services that are fit for purpose and use, and that it can be delivered by the organization and its ecosystem. ITIL V3 – Service Design - Page 2 of 449 The ITIL Core consists of five publications. In the Service Design stage, strategies generated in Service Strategy stage are turned into action. ... ITIL Service Design Processes. The ITIL Service Design stage is the second stage in the ITIL Service Lifecycle, and focuses on meeting customer needs by turning the … It ensures that the IT organization is capable enough to deliver the service as per the agreed service level in cost-effect. This is the productive and creative part of the ITIL lifecycle in IT services. 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