), Partners with Recruiting, HR, IT, and the Copy Center to ensure timely delivery of accurate Training materials and system access for the New Employee Launch, Resolves or escalates Employee access issues during Training, Maintains and communicates training class data, Maintains L&D assets. Resume objectives are often placed at the top of your resume to capture the hiring manager’s attention and should make a strong case for why you’re the best candidate for the job. Knowledge of PitchPro, Rich Client, Confirmit (survey tool) a plus, Develops work plans, with limited supervision, Collect, analyze and summarize information/background research required to support projects, Help analyze programs, to understand their effectiveness, and achieve consistency with firm strategy, Create communications and other output, as requested by project leaders, Develop and maintain project documentation and toolkits, Build and utilize relationships with networks and project stakeholders, Respond to non-standard requests, and consider appropriate responses, with help from supervisors as needed, Keep supervisors informed at all times on project status, and any other relevant issues, Escalate issues and status reports to the leadership team, Keep up-to-date on research in organizational development and effectiveness, Gain an understanding of Ernst & Young's structure, practices and policies, Occasional travel, depending upon project needs, Work overtime when projects approach milestones and due dates, or when you're managing a learning event, Intermediate understanding and application of firm development principles, Responsible for managing the learning/ training records of the Client’s employees, Booking/ Cancelling or moving employees’ training courses, Booking Hotel accommodation or informing sites of any dietary requirements, Giving feedback to course owners after they have finished the course, Updates processes/ work instruction/ job aids as required, Adapts Xerox and standard processes to customer needs based upon defined course/ session scope, General office administration and data entry duties, Routine helpdesk tasks - answers enquiries via email and/or telephone, Organises logistic requirements prior to all training sessions including: booking rooms and AV equipment, ordering catering, ordering printing and materials, Updates information in LAS, LMS and Excel spread-sheets, Arranging building access, Wi-Fi and network access, Delivering rosters, printing and materials to the room, ensures all AV equipment has been supplied and any presentations are ready, Operating audio visual equipment during training programs, Meeting the vendor and providing assistance throughout the day, Liaising with internal and external vendors, program managers and participants located globally via email, internal instant messaging, phone and face-to-face, Answers routine enquiries regarding training courses and schedules within agreed SLA, Provides back-up as needed for all other team members as assigned, Has the ability to coordinate issues proactively, accurately assess and answer general learner and program manager queries, Co-ordinates and organizes meetings and events including booking of venues, travel arrangements, invites delegates, arranges hospitality and equipment requirements, prepares presentations and reports, Cancels or moves employees’ training courses, Checks to see if an employee is suitable for the course that they want to attend, Liaison between the client’s teams across all regions supporting client work request through a CRM tool, Global content deployment – Scorm 1.2, AICC or Classroom courses, Regional Deployment of content (Pricing and User group support), Scheduling and supporting in person and virtual training events, Resource scheduling of instructors, venues, equipment and materials for training events, To monitor the take-up of training and work with regional learning partners for go/no-go decisions, Data entry for ATF tracking for course completion, Roster collection and training records update, Attend regional and global learning operations conference calls as required, Undertake other specific projects as directed by line manager, Ability to work under tight deadline, managing multiple tasks, Able to demonstrate planning and prioritizing, Effective decision making while innovative and creative, Team player, able to apply themselves to the benefit of the team, Well developed analytical and problem solving skills, 1 – 3 years working in a customer focused environment, English to a high standard, both written and spoken, Experience of using a Learning Management System highly desirable, Familiar with Microsoft Office package, especially Excel, Experience of financial management highly desirable, Provide operational support for pre-, during and post-delivery of moderately and highly complex Learning programs and serve as secondary point of contact for all inquiries regarding course, Pre-delivery: Create and maintain Learning program documentation, including invitations, rosters and CPE requirements; respond to the needs of subject matter resources and facilitators, escalating issues to your project manager as appropriate. Learning And Development Specialist Resume Samples | JobHero Hot www.jobhero.com Common job duties highlighted on a Learning And Development Specialist example resume are assessing training needs, creating and implementing training programs , choosing training materials and instructional techniques, selecting instructors, and assessing the effectiveness of training programs . For customer care training roles, previous experience in a call centre is desirable, Evidence of strong interpersonal skills: Treats others with courtesy, sensitivity, and respect. for projects of varying complexity, Able to explore overall business needs and determine appropriate L&D strategy, Make key decisions and suggestions based on, Experience working in a professional services organization, Experience of working in a cross-border, virtual environment would be beneficial, Track record of leveraging L&D to support delivery of commercial results, Experience of successfully influencing senior stakeholders and driving an agenda from vision to implementation, Experience with working with external providers, Exposure to a range of modalities, including physical and virtual classroom, eLearning, and social and collaborative learning, Deliver face to face and virtual classroom training, creating a positive learning environment and ensuring that all delegates receive appropriate motivation, direction, coaching and feedback to achieve the learning objectives, Maintains administrative records related to training, such as schedules and rosters, and communicates this information through computer systems, files, or responding to phone or email inquiries, Identifies and communicates errors, gaps or inaccuracies in the training materials, The candidate will have developed expertise in a learning & development environment, The candidate will have some previous experience in a training environment. Complete Template Preview available for you to decide. Important for both experienced professionals and a fresher, a career objective for a resume is a summary of experiences, skills, knowledge, and competencies that … It’s actually very simple. This way, you can position yourself in the best way to get hired. Maintenance of inventory of all training supplies, stationary, and office equipment, Excellent organizational skills with a high level of accuracy, Excellent communication skills and ability to build effective long-term relationships, Ensure that training center and training programs are operating at Holiday, Demonstrate ability to assemble and distribute training materials for multiple training, High School Diploma or equivalent required. 2. PeopleSoft training enrolment and cancellation reports, University degree and minimum of two years’ experience working in Learning & Development, HR administration or event and training coordination, Experience in support e-Learning platform is a plus, Ability to multi-task in a high-paced environment, Ability to work collaboratively in a global team in a multicultural environment remote from the team, Excellent Microsoft Word, Excel and Outlook skills, Working knowledge of PowerPoint, PeopleSoft (or similar HR system), Cornerstone (or similar Learning Management System) and WebEx (or similar program) will be an asset, Experience in management consultancy, financial services, and/or a similar professional services industry will be an asset, Hold regular calls with the HR and Finance business partners, Act as Academy Champion for Finance Profession in Hungary, Advocates his/her profession at member level, particularly within their part of BT Hungary, Represents the profession at every opportunity, to drive awareness, Take full ownership of issues and queries and ensure they are fully resolved in an efficient and effective manner, Co-operate and build good relationship with colleagues in the team and across other functions involved in the process, Ability to communicate, negotiate and influence at all levels in the organisation, Ability to articulate learning interventions accurately to internal customers and vendors, Proven ability to develop, implement, and monitor project outcomes across multiple stakeholders, High level Excel, Word, Power Point and database management skill, Schedules meetings and coordinates learning and development initiatives, Research issues and follow up with customers as needed, Coordinate trainer and quality coordinator certification programs, Reach out to customers and ensure that they are satisfied, Tracks and collects KPI data and CSAT/quality feedback, Supports development of summary reports/roll ups, Coordinates placement of training documentation with training Managers, Audits locations regularly to ensure all are kept up-to-date and with relevant material, 2 years’ experience in an administrative role, Excellent organizational, critical thinking and problem solving skills, Dependable team player with ability to adapt as circumstances change, Excellent computer skills, especially with Microsoft Office application, Provide operational support for Regional Education Managers as they plan & execute trainings. Provides direct support to the Learning and Development Co-ordinator and Course Owner. ), Supporting the L&D team in designing and developing new and existent curriculum and learning materials in line with the business needs across the region, Organizing meetings for learning and training sessions across the region and sending invites in coordination with the local Tax learning champions, Responsible for daily management and administration of the e-learning data-base, Assisting with drafting the Tax new joiners e-learnings packs and new e-learnings’ branded alerts, Tracking and ensuring the learning records are saved and updated on a weekly basis, Drafting regular activity reports to the Learning & Development team, Bachelor degree in Learning and development or any related field, Strong academic credentials (Minimum GPA of 3.3), 1-2 years of related work experience gained within professional services (e.g. Support Americas-wide L&D efforts, May provide project/program planning, support and execution for strategic people initiatives. internships, summer positions, school jobs), Ability to work alone and to plan and execute projects with minimum supervision and to complete work within required deadlines, Apply creative and constructive thinking to proposed recommendations for improvements to internal processes and programs, Demonstrate a professional work ethic and integrity, Strong planning, organizational and inter-personal skills, Excellent English skills (Reading, Writing and Speaking), Course scheduling for all Learning programs. Manage ongoing communication with VT/LT session presenters to ensure session materials are complete, accurate, and compatible with the VT/LT learning platform, Explore and brainstorm new VT/LT format options and pilot various learning methodologies with interested presenters, Partner with BCG experts to design and develop virtual training content and approaches on non-PA topics including but not limited to advanced analytics and consulting skill topics, Host 3-4 live VT/LT sessions per week leveraging the LAB VT learning platform technology to create an interactive and beneficial learning experience (including but not limited to: multimedia integration, polling, Q&A facilitation, and chat management), Monitor participant engagement and participation throughout the session and proactively make adjustments as needed, Work closely with IT service support and systems teams to solve LMS, reporting and hosting related technical issues. Resume objectives are important in pushing you past the application stage and into the interview phase. You have probably heard the terms learning aims, learning objectives or intended learning outcomes in conversations about teaching and learning in higher education. It’s the one thing the recruiter really cares about and pays the most attention to. - Select from thousands of pre-written bullet points. A resume objective is just as important as a resume summary. Personal development plans (PDPs) should be a joint partnership between an employee and an organisation where an employee can grow in an area that they want, as well as helping an organisation achieve its goals. The section work experience is an essential part of your learning & development consultant resume. Considers and responds appropriately to the needs and feelings of different people in different situations, Demonstrates a high level of effort and commitment towards performing work; demonstrates responsible behavior, Demonstrates flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles, Results oriented and strong attention to detail and commitment to process improvement and quality, Have first-hand experience of supporting the L&D cycle from concept, through delivery, to evaluation. Compiles data for analysis and reporting and may perform routine analyses. Training. Includes (but is not limited to): estimating & ordering all supplies for the training season; working with 3rd party print vendor to ensure that all parties are aware of the materials that need to be added to the fulfillment center; approve all expedited shipping requests; working with Education Directors & team to ensure that all printed materials are approved/updated before producing; working with Wholesale Dept. the identification and validation of learning needs, development and delivery of appropriate solutions and incorporating evaluation and feedback to facilitate continuous maintenance and improvement of standards), Have successfully implemented learning solutions across arrange of media, Have experience of working in a regulated financial or professional services environment ( or similar where there is a requirement for learning to support a regulatory regime) is highly desirable, Be numerate and competent communicators, both written and verbally, ideally having operated in a multi-national environment where some internal clients may not have English as a first language, Be educated to degree level, or offer significant relevant industry experience, Team player, willing to adapt based on business needs, Proven track record in current role at Lending Club, Develop and manage Capabilities Framework, Manage eLearning, LMS and performance management platforms, Provide administration and support for L&D team, Manage Training records and associated metrics, Add value through HR analytics and effective data management, Fulfill training quality and audit requirements – updates, changes and training records, Train managers on implementation of Capabilities Framework, eLearning LMS and performance management platforms, Provide ‘help desk’ and administrator support for eLearning, LMS and performance management platforms, Manage eLearning linked to Capabilities Framework and on-boarding, Partner with L&D team in the administration of the full training cycle, Develop and maintain eLearning and physical training resources, Have experience in developing and managing system, Naturally take the initiative and actively problem solve, Have excellent time, task and organizational management skills, Only Australian Citizens or permanent residences will be considered, Medical Device, L&D or training experience of 1-3 years, Experience and expertise in design of eLearning, BA/BS degree with at least three years administrative/business experience. 70664 Smith Points, Dallas, TX +1 (555) 170 4766. Outstanding time management skills. (E.g. This position is also responsible for completing reports on attendance and auditing for required training, Supports HomeAway learning and development groups as needed, Collaborates with other team members to maintain materials, provide pre & post class information and manages the overall training calendar, Developing marketing materials for classes using various mediums & online tools, Maintains the Learning & Development wiki space to effectively meet the needs of our customers, Answers customer questions and completes other duties as assigned, 2-3 years of administrative experience, preferably in an HR area, Some college coursework within related areas; Bachelor’s degree preferred, Strong Excel skills with a demonstrated ability to create organize & manipulate data. Career Level: Executive Industries: Education Download Formats Included:.DOC WebEx), Excellent analytical, written, interpersonal and presentation skills, Maintain recordkeeping of all learning programs hosted and conducted by L&D team in learning management system and GoToTraining, Assign new hires to applicable learning track in Equity Lifestyle Properties learning management system, ELSi-U, Administer L&D’s learning resource page on company intranet, Actively support departmental administrative assignments that include overseeing learning inquiries via ELSi-U inbox/voicemail and ordering learning materials for various programs, Prepare and distribute course completion certificates, post-learning evaluations, and assessments, Knowledge of the MS Office suite including Word and PowerPoint, Exceptional interpersonal and customer service skills, Work effectively independently as well as part of a team, The ability to effectively manage multiple concurrent projects, The confidence to be comfortable presenting to small groups, Ability to demonstrate Equity Lifestyle Properties’ Customer Service Values, Coordinate program logistics, training related calendars and other program related administrative support for all AXA US training programs, Provide and maintain the necessary tools that support learning related activities including their associated costs and resources, Establish, coordinate and maintain relationships with external vendors, Manage the implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources to ensure that programs are delivered on time and efficiently, Support the program managers by coordinating the scheduling and managing the workflow of all the department’s projects as well as provide support for classroom facility management, course and curriculum scheduling, logistical support, marketing, evaluation and tracking attendance, Understand the needs and desired outcomes for the training programs and assist in the effective development, coordination, and presentation training programs for all employees, which include: virtual (web-based and eLearning), industry specific and certification training and general core curriculum, etc, Manage documentation of training for all employees and of all training programs. To secure employment with a reputable company, where I can utilize my skills and busi… Candidate’s with/ perusing a graduate degree in the area of I/O Psychology or Organizational Behavior are preferred, Deep passion for the field of learning and organizational development, Highly organized. A resume objective resume is a short statement that lets the employer about your strengths, skills, opportunities, passion, knowledge, experience, goals, vision, type of job profile applied, effectiveness, and abilities which distinguish why you are perfect to attain the goal of the organization. nominations, enrolments, attendance, evaluation), Maintaining learner management database (EYLEADS), Assist with the production of participant and Facilitator Guides and materials for programs, Coordination of participants’ transport/travel to residential programs and logistics at venues, Billing and reconciliation of financial details in relation to associated costs and managing program budgets, Collating and reporting on program evaluations, Collating learning and development data for reporting, Provide administrative support for all milestone and talent development programs, Assist in the preparation and collation of documents required for BBBEE & Skills Development legislative reporting, Provide administrative support to the Talent Development Leader and team as and when required, Some understanding of adult learning principles, Strong knowledge of Word, Excel, PowerPoint, Internet, Relevant administrative and customer/client service experience, Strong project and time management skills, Ability to build, develop and positively influence client and provider relationships, Ability to manage work and programs according to budgets, Maintaining a team focus and demonstrating effective team behaviours, Experience of working in a Learning & Development team, preferably in a fast moving environment, Excellent priority/time management and planning skills, Experience of Learning Management Systems, Good interpersonal skills and a flexible approach to work in a changing environment, Running, monitoring and maintaining the UK L&D calendar (full responsibility) including all tasks related to managing calendar, Proven administration / co-ordination experience, Previous L&D / HR experience is an advantage, Microsoft Office skills including Word (Advanced), PowerPoint (Intermediate), Excel (Intermediate) and Outlook, Ability to manage multiple priorities in a busy environment, Demonstrates customer service focus both consistent and responsive, Demonstrates a proactive approach and takes ownership – an awareness of the impact of their actions, Self-starter, capable of taking ambiguous concept through to practical rollout, Maintain team SharePoint site (containing contact lists, distribution lists, calendar permissions and act as coach to team on SharePoint best practices), Create/refresh instructional 1 pagers for team as needed (ex: Team Calendar usage guidelines, managing rosters on LMS, etc. Desirous of the position of Business Development Manager, ready to use skills in market research, forecasting and stakeholder management for benefit of Coors Financial Management Company. Learning and Development Specialist CV Sample/Robert Jenkins/ 213 This Road, This Town/ 01234 911911/ email@example.com Professional Summary Very knowledgeable and skilled learning and development specialist with excellent interpersonal skills and strong skills in designing, conducting and implementing training and educational programmes. nominations, enrolments, attendance, evaluation) working closely with our Global Delivery Services Team, Liaising with relevant stakeholders across Oceania; including Service Line technical education teams and Talent, Collating learning and development data for reporting using EY Leads and LAS, Field and respond to participant enquiries received in Team mailboxes regarding Learning and Development courses and classes, Maintaining learning management System (EY Leads/LAS), Maintaining a team focus and demonstrating effective team behaviours by participating in team meetings and events, Minimum A-C grade in GCSE English and Maths, Demonstrable experience in an office environment within an administration role, Demonstrable success in role requiring high degree of multi-tasking and problem solving, Experience working in a large organisation, Able to manage own time effectively and be assertive in prioritising workload, Flexible, enthusiastic and positive approach, Comfortable working in a constantly changing environment, Committed to own continuous learning and development, Comfortable with working on day-to-day administrative processes, Able to handle and resolve queries and issues, Willing and able to work flexibly when required to set up and close down courses, Demonstrates a high level of organisational ability, Confident and capable of working on own initiative, Data entry experience – Data Management System, Processes and tracks tuition reimbursement, external conferences, banking school, and professional designation requests, Invoices termed associates who owe money to the company based upon tuition reimbursement and banking school agreements and processes payments made, Prepares reports and analyzes data from the learning management system to ensure data integrity in reporting, Processes invoices and orders supplies and training materials for the Learning & Development function, Provides logistical and administrative support to internal instructors, Manages the calendar and facility needs of training rooms within main training facility, Responds to inquiries from associates and trainers about class requirements, enrollments, locations, etc, Enters and updates classes and associate completion information in the learning management system, Other duties and special projects as assigned by Senior Management, Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act, 3 - 5 years Administrative experience in an office environment required, Experience analyzing data in excel utilizing pivot table and PowerPivot functionality, Strong interpersonal skills and ability to interact with all levels of management, Proficiency with Microsoft Office products, Proficiency with pivot table / PowerPivot creation and use in excel, Excellent communication, customer service and organizational skills, Serve as overall system administrator for learning management system and performance management system, Enter and maintain integrity of data for learning management system and performance management system, Provide status reports for all learning and development systems, Create and assign courses/curriculum for the learning management system, Create end-user job aides and process guide documentation for the learning management and performance management systems, Provide assistance and support for Learning & Development and/or HR related programs/initiatives to include marketing/branding, Sales Account Manager Onboarding Program, and employee recognition programs, Provide a high level of customer service to the organization, Update and refresh content for learning management system using various ELearning course software tools, Generates course catalogs, distributes as requested, Coordinates meetings and conference calls as requested, Bachelors Degree or equivalent experience and/or military experience, Experience working with a Learning Management System (LMS), performance Management and a strong technical aptitude, Superior knowledge of/extensive experience with Microsoft Office, particularly in Excel and PowerPoint. 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